The COVID-19 pandemic has forever changed the way organisations and individuals work. Indeed, NOC Management professionals have experienced significant challenges in 2020. 

With more people than ever working from home and the enormous surge in demand for online services, the need for a reliable and secure IT infrastructure has never been more important.

As a NOC management professional you may face some of these challenges in the coming months:

  1. Anticipating customer’s increased demands in data.
  2. Finding trusted suppliers to deliver the right mix between Peering and IP-transit, to make your network fast, safe, and reliable.
  3. Checking the efficiency of your team, from service people that fix issues when clients call to technicians that actively monitor the network.
  4. Outsourcing (part of) your 24/7 NOC centre at reasonable cost.
  5. Using a service framework to better anticipate incidents.

We’ve conducted extensive interviews with NOC Managers to understand the key insights from 2020 and identify what challenges you might face in 2021. Download the best practice guide to get you started with some fresh ideas.

Get the Best Practice Guide

  • In submitting your personal data via this form, you consent to being contacted by Liberty Global via the details provided so that your enquiry can be responded to, and to receive our newsletter. A record of your data will be stored by us under a legitimate interest basis, during 2 years, so we can provide you access to your historic enquiries. Only authorised individuals will be able to access your data. Please contact if you wish to access, erase this information, or if you prefer us to stop storing it or contacting you in the future.