We’re looking for a Senior Manager, Performance and Insights to join us in Amsterdam, Netherlands
Job Purpose
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Conduct deep-dive market and competitor assessments, including fiber build plans, overbuild, pricing, brand dynamics, and promotional impacts.
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Lead the creation of commercial performance decks synthesizing key metrics (net adds, churn, ARPU, revenue, etc.) and competitive insights for executive audiences. Deliver ad-hoc analysis across the commercial and operational domain.
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Provide visibility into the delivery of commercial Momentum; track and report on KPIs by market, offering recurring and ad-hoc insights into commercial performance, drivers, and risks.
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Develop and deliver clear, actionable recommendations for the SVP and MD Commercial & Operations, with oversight from the C&O Director, ensuring that the commercial narrative is consistently articulated and supports strategic decision-making.
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Collaborate with Finance, IR, and local CEO/CMO teams to ensure data consistency, alignment, and support for budget and performance operating reviews.
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Maintain robust processes for data integrity, reporting accuracy, and compliance across all commercial analysis and reporting activities.
Key Accountabilities
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Produce robust quantitative analyses to drive commercial insights and recommendations
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Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, the branding elements, the go2market strategy
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Drive the implementation of such programs around the group / all opco’s – in order to get measurable improvements in customer loyalty / rNPS, higher Net Adds and/or higher ARPU per customer
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Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities
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Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360’s, ELT, COC, IC and Ventures) to support SVP and MD C&O
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Develop & mentor junior members in the team, actively sup porting them and ensuring that they are able to produce the robust quantative analyses required for this role’s decision making and project / area leadership
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Stay informed about commercial, operational and technological trends and innovations relevant to the industry
Knowledge and Experience
Essential Skills and Abilities
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Strong analytical skills
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Strong presentation skills, excellent communicator and capable of communicating to a range of stakeholders
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Experience in a complex matrix and international organization
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Excellent influencing and stakeholder management skills
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Service orientation, non-opiniated, consultative style
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Collaboration mindset, attitude and way-of-working.
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Hands-on mentality
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Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy
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Fluent in English
Desirable Skills and Abilities
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Relevant years experience in corporate strategy and commercial environments
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Proven track record in strategic thinking, transformation management, commercial management, operations
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Industry knowledge of telco, media and adjacent industries
Preferred qualifications/education
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Masters degree in economics or alike
What’s in it for you?
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Competitive salary + bonus
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25 days annual leave with the option to purchase 5 more
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Access to wellbeing and mental health benefits such as the Calm app
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Free public transport subscription
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Discounted gym membership
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Access to our online learning platform to continue to develop and grow your career with us
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The chance to join an innovative, fast-paced and passionate team
Who we are:
Liberty Global is a dynamic team of operators and investors committed to generating and
delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services.
Liberty Telecom delivers next-generation products through our advanced fibre and 5G
networks, providing over 80 million fixed and mobile connections across Europe through well-
known brands such as Virgin Media O2, VodafoneZiggo and Telenet.
Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content, tech,
and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the
Formula E racing series, as well brands such as Wyre, nexfibre, Egg and Believ.
Liberty Services is our newest platform spearheaded by Liberty Blume, providing tech-
enabled professional services to the Liberty Global Group and 3rd party businesses.
Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society.
Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we’re eager to hear from you, no matter your background.
