Please find below a list of the most commonly asked questions from US employees relating to coronavirus (COVID-19). The answers and advice below are subject to review and may change at any time. If there is a question you still need answering, get in touch at peopleservices@libertyglobal.com.
What do I do if I don’t feel comfortable using public transport?
If you feel uncomfortable using public transport to get to the office, please have a conversation with your manager, who will discuss your options.
If I choose to take public transport to work every day, am I still allowed to come into the office?
Yes. All employees taking public transport are still able to come into the office. Please check the RTD website for the latest updates, as some public transportation schedules have changed. If you would prefer to switch your transportation benefit from an RTD pass to a parking pass, please contact the Facilities team (facilitiesdenver@libertyglobal.com) and they will arrange a pass for you.
If I am required in the office and feel uncomfortable taking public transport, will the company pay for a taxi/Uber for me?
No. The company will only ask employees to travel into the office when the government has deemed it safe to do so. We won’t reimburse you for travel to your permanent site. Please discuss with your line manager any specific concerns you have about commuting.
I have a car and would prefer to drive to the office. Will the company provide me with parking?
Yes. Liberty Global will swap your public transport pass for a parking pass so you can drive to work. Please contact the Facilities team (facilitiesdenver@libertyglobal.com) and they will arrange a pass for you.
Can I flex my working hours in order to avoid rush hour?
Please consult with your line manager, but in general we encourage some flexibility in work hours to be considered.
I would like to travel and work from another state/country to support my family there. Is this possible?
If you would like to request this, please send an email to People Services so we can advise your line manager and you on this situation. Please include which location you would travel to and how long you were thinking of staying there.
In general, for tax and legal reasons, we require you to work in the country or state of your employment. This is also necessary to enable you come into the office three days per week (or, two days per week during the transition period from June to September). However, we recognize there will be times when working remotely outside of your state or country is still possible and necessary. During the pilot, you can work outside your contracted country or state for up to 30 cumulative days in any rolling 12-month period (this excludes business travel, international assignments and approved exceptions). Exceptions to this guidance requires an assessment and approval – please speak to your line manager for more information.
Away from your employment country during COVID?
We understand that a number of employees were already outside of their employment country due to vacation, or decided to travel and stay elsewhere before or during lockdown. Please record and retain the dates of your departure and return.
There could be serious consequences for you if you are away from your employment country for a prolonged period (six or more cumulative months over the last year).
We strongly advise you to return to your employment country before you hit the accumulated six-month mark. If this is not possible, or you have concerns, please inform People Services (stating your dates of absence and countries) so we can look into your particular situation because:
- Your benefits (pension, medical insurance, etc…) may change after a longer period of time outside of your employment country
- Your residency in the employment country may be impacted
- Your immigration position may change
- Your tax position may shift from one country to another, meaning that you may be liable for tax in two countries
- Your social security position may also change, which may affect your state benefit entitlements in your employment country.
In general, for tax and legal reasons, we require you to work in the country or state of your employment. This is also necessary to enable you come into the office three days per week (or, two days per week during the transition period from June to September). However, we recognize there will be times when working remotely outside of your state or country is still possible and necessary. During the pilot, you can work outside your contracted country or state for up to 30 cumulative days in any rolling 12-month period (this excludes business travel, international assignments and approved exceptions). Exceptions to this guidance requires an assessment and approval – please speak to your line manager for more information.
I have just returned from traveling internationally. Should I self-isolate?
You will be required to abide by local government guidance on travel and any subsequent quarantine period. If you have just returned from traveling, you should let your line manager know and work from home for 14 days. If you have any questions around personal travel or need guidance, please contact People Services.
What are the guidelines around domestic business travel? For example, what about between our Denver and California offices?
All domestic business travel between our offices in the US is now allowed.
Do you know when the business travel ban will be lifted or have an estimation?
We have now lifted the ban on domestic business travel. We cannot provide a definite timeline as to when the ban on international business travel will be lifted.
What is the definition of ‘essential business travel’ or ‘critical business travel’?
The travel must have a material business impact to be allowed.