All employees who work at the Schiphol-Rijk campus must register themselves and reserve space in advance via Mapiq Office Shifts.
Please find below a list of the most commonly asked questions from employees in the Netherlands relating to coronavirus (COVID-19). We will continue to update this information as the situation unfolds. The answers and advice below are subject to review and may change at any time. If there is a question you still need answering, get in touch at email@example.com.
**Please note that given the new National Lockdown has been extended until February 9, everyone who can work from home effectively is advised to do so. You can read more in the latest Message from Manuel and Mark. Please visit the government website for the latest guidance, including curfew rules, travel restrictions, etc.
Does our travel insurance cover medical expenses if I contract COVID-19 while abroad?
Yes, emergency medical expenses incurred during travel (including those related to COVID-19) are covered by our travel insurance policy. The insurance policy rules/conditions will apply as for any other emergency medical expenses incurred abroad.
You can find more details, as well as the claim form, on Select. Go to Connect, then People Center, then Select for your country.
What do I do if I don’t feel comfortable using public transport?
Please only travel if your role is business critical.
If you do need to return to the office and you have a car, parking is available.
If I choose to take public transport to work every day, am I still allowed to come into the office?
Yes, if your role is business critical. We are following government guidance, so please use a facial covering if taking public transport.
If I am required in the office and feel uncomfortable taking public transport, will the company pay for a taxi/Uber for me?
No. The company will only ask employees to travel into the office when the government has deemed it appropriate to do so. We won’t reimburse you for travel to your permanent site. Please discuss with your line manager any specific concerns you have about commuting.
I have a car and would prefer to drive to the office. Will the company provide me with parking?
There is on-site parking, and we will maximize this to support as many people as possible.
Can I flex my working hours in order to avoid rush hour?
Please consult with your line manager, but in general we encourage some flexibility in work hours to be considered.
I would like to travel and work from another country to support my family there. Is that possible?
If you would like to request this, please send an email to People Services so we can advise you on this. Please include which location you’d travel to and how long you were thinking of staying there.
Away from your employment country during COVID?
We understand that a number of employees were already outside of their employment country due to vacation, or decided to travel and stay elsewhere before or during lockdown. Please record and retain the dates of your departure and return.
There could be serious consequences for you if you are away from your employment country for a prolonged period (six or more cumulative months over the last year).
We strongly advise you to return to your employment country before you hit the accumulated six-month mark. If this is not possible, or you have concerns, please inform People Services (stating your dates of absence and countries) so we can look into your particular situation because:
- Your benefits (pension, medical insurance, etc…) may change after a longer period of time outside of your employment country
- Your residency in the employment country may be impacted
- Your immigration position may change
- Your tax position may shift from one country to another, meaning that you may be liable for tax in two countries
- Your social security position may also change, which may affect your state benefit entitlements in your employment country.
I have just returned from abroad. Should I self-isolate?
You will be required to abide by local government guidance on travel and any subsequent quarantine period. If you have just returned from abroad, you should let your line manager know and, depending on the location and government guidance, you may need to work from home for 10 days.
What is the advice on international business travel by train or vehicle? For example, can I drive or take the train between Amsterdam and Brussels?
All business related international travel is now restricted unless you have explicit approval from your ELT member.
However, if you live and commute to work in any of the Schengen zone countries in continental Europe, you are allowed to travel between those countries for work, as long as local government guidelines allow it and you have received approval from your MD.
What are the guidelines around domestic business travel?
Only business critical domestic travel between our offices in the Netherlands is allowed. If you are in doubt as to whether you should travel, please speak to your line manager.
I live in a different country to where I work, what are the guidelines if I need to cross international borders to get to work?
You are asked to work remotely from your home location as the default position.
If you live and commute to work in any of the Schengen zone countries in continental Europe, you are allowed to travel between those countries for work, as long as local government guidelines allow it and you have received approval from your MD.
Does our travel insurance cover cancellation of personal travel?
Unfortunately, our travel insurance (along with many other insurance companies) is not covering cancellation due to disinclination to travel, even if there are travel advisories in place. Cancellation is only covered in case of serious illness, serious accidental injury or death. However, many travel operators are showing flexibility and allowing rebooking for a future date, so you may want to check with them in the first instance.
Do you know when the business travel ban will be lifted or have an estimation?
We have now lifted the restrictions on domestic business travel. We cannot provide a definite timeline as to when the restrictions on international business travel will be lifted.
What is the definition of ‘essential business travel’ or ‘critical business travel’?
The travel must have a material business impact to be allowed. As we’ve stated, any international business travel must be approved by your ELT member.