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All employees who work at the Schiphol-Rijk campus must register themselves and reserve space in advance via Mapiq Office Shifts.

Please find below a list of the most commonly asked questions from employees in the Netherlands relating to coronavirus (COVID-19). The answers and advice below are subject to review and may change at any time. If there is a question you still need answering, get in touch at peopleservices@libertyglobal.com.

 


Does our travel insurance cover medical expenses if I contract COVID-19 while abroad?

Yes, emergency medical expenses incurred during travel (including those related to COVID-19) are covered by our travel insurance policy. The insurance policy rules/conditions will apply as for any other emergency medical expenses incurred abroad.

You can find more details, as well as the claim form, on Select. Go to Connect, then People Center, then Select for your country.


 

 

 

 

When I return to office, do I need to keep to my standard working hours?
We recognize there are still many factors impacting our daily decisions and responsibilities – such as schools staggering pick-up and drop-off times for children, or the desire to avoid peak time on public transport. Please do speak with your line manager about any adjustments you need to make, such as changing your arrival and departure times from the office.


I would like to travel and work from another country to support my family there. Is that possible?

If you would like to request this, please send an email to People Services so we can advise you on this. Please include which location you’d travel to and how long you were thinking of staying there.


I am currently working from another country than the country of my employment. How does this affect my tax position?
If you are in this situation, please email People Services so that we can discuss your specific case. Be sure to include the country that you are currently working from and the date you travelled there.


I am currently working from another country than the country of my employment. How does this affect my social security position?
If you are in this situation, please email People Services so that we can discuss your specific case. Be sure to include the country that you are currently working from and the date you travelled there.


I am currently working from another country than the country of my employment. How does this affect my immigration?
Please consult the advice on the Netherlands government immigration website.


I have just returned from abroad. Should I self-isolate?

You will be required to abide by local government guidance on travel and any subsequent quarantine period. If you have just returned from abroad, you should let your line manager know and, depending on the location and government guidance, you may need to work from home for 10 days.


What is the advice on international business travel by train or vehicle? For example, can I drive or take the train between Amsterdam and Brussels?

All business related international travel is now restricted unless you have explicit approval from your ELT member.

However, if you live and commute to work in any of the Schengen zone countries in continental Europe, you are allowed to travel between those countries for work, as long as local government guidelines allow it and you have received approval from your MD.


What are the guidelines around domestic business travel? 

Domestic business travel is allowed where necessary. If you are in doubt as to whether you should travel, please speak to your line manager.


I live in a different country to where I work, what are the guidelines if I need to cross international borders to get to work?

You are asked to work remotely from your home location as the default position.

If you live and commute to work in any of the Schengen zone countries in continental Europe, you are allowed to travel between those countries for work, as long as local government guidelines allow it and you have received approval from your MD.


Does our travel insurance cover cancellation of personal travel?

Unfortunately, our travel insurance (along with many other insurance companies) is not covering cancellation due to disinclination to travel, even if there are travel advisories in place. Cancellation is only covered in case of serious illness, serious accidental injury or death. However, many travel operators are showing flexibility and allowing rebooking for a future date, so you may want to check with them in the first instance.


Do you know when the business travel ban will be lifted or have an estimation?

We have now lifted the restrictions on domestic business travel. We cannot provide a definite timeline as to when the restrictions on international business travel will be lifted.


What is the definition of ‘essential business travel’ or ‘critical business travel’?

The travel must have a material business impact to be allowed. As we’ve stated, any international business travel must be approved by your ELT member.