UPC Austria is the largest cable television operator in Austria. UPC Austria provides basic and enhanced video, broadband internet, and fixed-line telephony (VoIP) services as well as mobile voice and data services to 1.4 million service subscribers (RGUs) represented by 654,000 customers as of December 31, 2016. In addition, UPC Business in Austria offers a range of voice, broadband internet, and data services to business customers and wholesale partners throughout Austria.
UPC Austria’s customers are primarily located in the capital city of Vienna, the regional capitals of Graz, Innsbruck, Klagenfurt, and two smaller cities in the Vorarlberg region. UPC Austria’s network is upgraded to two-way capability, with 86% of its cable homes passed served by a network with a bandwidth of at least 860 MHz.
In addition, UPC Business in Austria offers a range of voice, broadband internet, and data services to business customers and wholesale partners.
RGUs: 1.4 million2
UPC Austria provides basic and enhanced video services. For its enhanced video subscribers, UPC Austria offers various packages starting with a package that includes 107 video channels and several radio channels (including the channels in its basic package). In addition, UPC Austria offers its customers a variety of premium channels, HD programming, interactive services such as VoD and ‘catch-up’ television, an electronic program guide, as well as DVR services. UPC Austria offers Horizon Go which allows its customers with double play services, video and broadband internet, to access up to 100 linear channels (depending on tier of service) and VoD programming. A basic video subscriber receives 30 video channels and several radio channels.
In 2016, UPC Austria plans to expand its services to include the subscription VoD service MyPrime.
Enhanced Video penetration3
UPC Austria offers multiple tiers of broadband internet service, based on cable and DSL technology to both private and business customers. Download speeds of up to 250 Mbps are available with UPC Fiber Power, utilizing EuroDOCSIS 3.0 technology. UPC Fiber Power is available throughout UPC Austria's footprint. In 2015, UPC Austria launched WiFiSpots across its footprint which provides free WiFi access to its customers who are traveling within the footprint. UPC Austria has 503,000 WiFiSpots as of December 31, 2016.
UPC Austria also offers an array of value-added internet services, including wireless modems, on-line storage, and anti-virus & spam protection.
UPC Austria provides fixed-line voice with feature-rich digital telephony via VoIP (Voice over Internet Protocol). Digital voice services are provided to cable and DSL customers as well as business customers. Its VoIP services are available to almost all of its homes passed. UPC Austria also offers mobile voice and data services as an MVNO. UPC Austria also offers telephony services for business customers.
1Revenue is presented as annualized results for the year ended December 31, 2016.
2RGUs as of December 31, 2016.
3Enhanced Video penetration is calculated by dividing our enhanced video subscribers by the sum of our basic video and enhanced video subscribers. As of year end.
4Internet penetration is calculated by dividing our internet subscribers by two-way homes passed. As of year end.
5Voice penetration is calculated by dividing our voice subscribers by two-way homes passed. As of year end.
Information above is presented as of December 31, 2016, unless otherwise stated.